AI

AI solutions refer to customized applications based on artificial intelligence that automate specific business processes.

Unlike traditional software solutions, AI systems are learning-based. They analyze data, recognize patterns, and continuously adapt to new requirements.

Here are a few examples: chatbots in customer service, intelligent data analyses in controlling or predictive maintenance systems in production.

• Business processes (e.g., accounting, HR, customer service) – Companies use AI to automate recurring tasks. Examples include automated invoice verification, HR processes such as applicant screening, or the processing of large amounts of data.
• Marketing and Sales (e.g., chatbots, lead scoring, personalization) – Artificial intelligence in online marketing supports personalized customer engagement, lead scoring, and dynamic pricing. Voice bots and chatbots provide around-the-clock support, increase customer satisfaction, and thus reduce costs overall.
• Production and logistics (e.g., predictive maintenance, supply chain optimization) – In industry, AI automation processes reduce downtime through predictive maintenance. In logistics, AI optimizes supply chains, automatically adjusts inventory levels, and efficiently plans transport routes.
• Healthcare – In healthcare, AI is used to support diagnoses, evaluate image data, or develop patient-specific therapies.

AI solutions and automation processes are a key driver of digital transformation. AI has enormous potential, offering everything from more efficient business processes to innovative products and entirely new business models.

Your company should explore the possibilities early on and secure a decisive competitive advantage in the long term.